Customer Clarification Text


  1. Data Controller ID:



Tesvikiye Fırın Sok. Defne Apt. Istanbul Trade Registry Office, located at No:4 D:1 Şişli/Istanbul; Eye Connection Pazarlama ve Satış Anonim Şirketi (“Eye Connection”)' registered with the registry number 909212.

 

  1. Data Categorization:

 

Credential

:

Name, surname, T.C. such as identity number, signature, date of birth, gender, place of birth

Contact Info

:

Like phone number, email address

Location Information

:

Like home address, work address

Finance Information

:

 

tax identification number, debtç balance, credit balance, bank iban number, bank account number, credit card information

Physical Space Safety Information

:

 

Like images recorded with camera recordings

Visual and Audio Recording

:

Like photos posted on social media

Legal Transaction Data

:

Like information found in judicial correspondence with authorized public institutions

 

 

 

 

  1. For What Purposes Personal Data is Processed

 

Data Category

Data Processing Purpose

Legal Reason for Data Processing

Credential Information, Contact Information, Location Information, Legal Transaction Data, Financial Information

-        Execution / control of business activities

-        Carrying out activities in accordance with the legislation

-        Execution of finance and accounting affairs

-        Providing information to authorized persons, institutions and organizations

-        Collecting the necessary information to create a membership account

-        Providing the necessary information for the purchasing process without creating a membership record

-        Sending an e-mail to the user for password reset

-        Communicating requests and complaints from users

-        Completion of collections

-        Fulfilling cooperation requests and consumer requests (such as price inquiry, order record update, complaint notification and resolution)

-        Organizing processes such as campaigns, raffles, competitions regarding the products and distribution of prizes by communicating with the lucky winners

KVKK m.5 f.2 c clause; Related to the Establishment and Performance of the Contract

 

 

Credential Information, Contact, Location Information

-        Establishing written communication regarding business activities inside and outside the company

KVKK m.5 f.2 f clause; Obligatory Data Processing for the Legitimate Interests of the Data Controller

Safety of physical space

-        Ensuring physical space security

KVKK m.5 f.2 ç clause; Mandatory to Fulfill a Legal Obligation

Identity, Legal Transaction Data

-        Giving glasses in accordance with the prescription

KVKK m.5 f.2 ç clause; Legal obligation of the Data Controller; must be mandatory in order to fulfill

Visual and Audio Recordings

-        Organization and event, customer satisfaction management

Article 5 f.1 of KVKK, based on your express consent

 


  1. To whom and for what Purpose Personal Data may be transferred

 


Buyer Group

Purpose of Transfer

Legal Reason for Transfer

Procurement (Banks, financial advisors)

-        Providing the relevant information of the customers who make payments through the bank to the bank and monitoring the invoicing processes

KVKK m.5 f.2 c clause; Related to the Establishment and Performance of the Contract

Procurement (Email service supply)

-        Transmitting financial documents and information about the customer in order to ensure internal and external communication via e-mail

KVKK m.5 f.2 f clause;

Legitimate Interest of Data Controller

Procurement (E-say system sourcing)

-        Ensuring data entry in order for the system to work

-        Following the system internal planning

-        Realization of collection during sales transactions

KVKK m.5 f.2 c clause; Related to the Establishment and Performance of the Contract

Procurement (Communication company)

-        Sending informational messages about Eye Connection and/or its products to parents and staff via sms

KVKK m.5 f.2 c clause; Related to the Establishment and Performance of the Contract

Procurement (Domain Infrastructure Service Procurement)

-        Creation of online membership and/or completion of product purchases

KVKK m.5 f.2 c clause; Mandatory for the Establishment and Performance of the Contract

Procurement (Social media)

-        Product follow-up and ensuring customer satisfaction

KVKK m.5 f.1 Açik Riza

Procurement (Software Company)

-        Issuing e-invoice

KVKK m.5 f.2 c clause; Mandatory for the Establishment and Performance of the Contract

Supply (Shipping Company)

-        Ensuring Üproduct delivery

KVKK m.5 f.2 c clause; Mandatory for the Establishment and Performance of the Contract

Supply (Security Firm)

-        Ensuring company internal security

KVKK m.5 f.2 f clause;

Legitimate Interest of Data Controller

Related Institutions and Organizations

-        Providing information to health institutions and organizations within the scope of obtaining prescription glasses

KVKK m.5 f.2 ç clause; Legal obligation of the Data Controller; must be mandatory in order to fulfill

 


  1. Methods of Collection of Your Personal Data

Your personal data mentioned above is collected physically or electronically, depending on the method you convey to Eye Connection, and is processed and transferred for the purposes stated above.

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  1. Relevant Persons' Rights over Personal Data and How They Can Use These Rights


by applying to us as a relevant person in accordance with Article 11 of the KVKK;

  • Learning whether your personal data is being processed,
  • Request information if your personal data has been processed,
  • Learning the purpose of processing your personal data and whether they are used in accordance with its purpose,
  • Third, where your personal data is transferred at home or abroad; know people,
  • To request correction of your personal data if it is incomplete or incorrectly processed, and to request the correction of your personal data in this context; requesting people to be notified,
  • Although it has been processed in accordance with KVKK and other relevant legislation; To request the deletion or destruction of your personal data, in the event that the reasons requiring the processing of your personal data to be evaluated within the scope of the purpose, duration and legitimacy principles disappear, and the process carried out in this context, to which the personal data is transferred; requesting people to be notified,
  • Objecting to the emergence of a result against the person by analyzing the processed data exclusively through automated systems,
  • Demanding the compensation of the damage in case your personal data is damaged due to unlawful processing

 

you own the rights.


To exercise your above rights, in writing, Teşvikiye Fırın Sok. Defne Apt. No:4 D:1 Şişli/Istanbul or to info@eyeconnection.com You can apply to the registered e-mail address via e-mail.


In case your application requires an additional cost, the fee in the tariff determined by the Personal Data Protection Board may be charged.